*Passengers are required to have exact change for their rides. Drivers will not have change with them. Checks and credit cards are not accepted. Payment must be made at time of service.
Douglas County Transportation
Out of County Scheduled Services:
Champaign, Urbana - Every Monday & Friday
Coles County - Every Tuesday & Thursday
Decatur - Every Wednesday
* For trips to Champaign, Urbana , Decatur, & Coles County, Dial-A-Ride will arrive by 10 a.m. - passengers must be ready to return by 2 p.m. Please be prompt .
Due to space limitations on vehicles, each passenger is allowed up to 5 packages free of charge, each additional package can be transported for a fee of $1 each, payable to the Driver at time of transport. The definition of a package is an item not to exceed 10 pounds (i.e. 1 grocery bag, 1 gallon of milk, 1 - 10 pound back of animal food or kitty litter, etc.). This will increase the efficiency & safety of the Drivers and passengers during store trips and ensure there is enough space for passengers. We apologize if this causes an inconvenience.
Hours of Operation:
8:00 a.m. to 6:00 p.m.
*The last pick up/drop off of the day may be at 5 p.m. depending upon location
Reservations can be made 2 days to 2 weeks in advance. Same day trips are taken only if the schedule allows and are not guaranteed. Please call 1-800-500-5505 to schedule a ride.